Your order confirmation email includes a View Your Order link. It's a secure link just for your order, so you can check its status anytime without creating an account or signing in. Once your order ships, that page shows the tracking number and a link to track each shipment, and we'll also email you when it's on the way.

If you have an account, you can also find your orders and tracking under My Account. Can't find your confirmation email? Contact us at [email protected] or 1-888-249-7412 and we'll look it up for you.

We're sorry something went wrong! Email us at [email protected] with your order number and a description of the issue (include a photo if the product is damaged), or call us at 1-888-249-7412. A member of our team will get back to you as soon as we can.

We apologize for the trouble! If your order was damaged in shipping, notify the carrier (UPS, FedEx, USPS, or the LTL freight company) within 72 hours of delivery and save all packing materials for inspection. For freight deliveries, please note any visible damage on the delivery receipt before you sign.

Then contact us at [email protected] or 1-888-249-7412 with your order number and photos of the damage, and we'll let you know what to do next.

Orders ship by UPS, FedEx, or USPS, and larger items ship by LTL freight. At checkout you can choose:

• Standard Shipping – estimated to arrive 2–4 days after your order ships.
• Expedited Max 3 Days – guaranteed to arrive in 3 days or less after your order ships.

Orders placed before 10:00am CT on a business day ship the same day. See our Shipping Policy for costs, free-shipping details, and LTL freight delivery.

An Agzaga account lets you view your order history and tracking in one place, save your addresses for a faster checkout, keep a list of your favorite products, and manage Subscribe & Save orders. It's free to sign up. You can also sign up for our email newsletter for deals and new product updates, and unsubscribe anytime.

Our team is available Monday–Friday, 9am–5pm CT. Call us at 1-888-249-7412, email [email protected], or send us a message using the Contact Support form on this page.

Securing your personal information is a priority. Agzaga uses reasonable, industry-standard security practices to protect your personal information from loss and from unauthorized access, use, alteration, or disclosure.

Payments are processed by our payment partners (Stripe, PayPal, Affirm, Apple Pay, and Google Pay), and Agzaga never stores your full card number. We do not sell your personal information. For details, see our Privacy Policy.

While we would love to include every US state in our FFA Fundraiser, there are some factors that limit our ability to do so. Our state selection process is based on two things:

• Number of chapters interested in the state
• State requirements for non-profit fundraising (Commercial Co-Ventures, or CCVs)

Some states require very little—or no—additional information from participants and Agzaga. Other states have very stringent CCV requirements, which make it difficult or impossible for us to include them in our fundraising initiative.

If you do not see your state in the approved list when FFA Week is announced, there's a very good chance you'll see it next year once we can validate information with your state government. We appreciate your interest!

Please send us an email, describing your issue and include a photo if product is damaged.
[email protected]

Agzaga ships from southwest Missouri to the contiguous United States, which includes the lower 48 states and the District of Columbia.

Orders placed before 10:00am CT on a business day (Monday–Friday, excluding US federal holidays) ship the same day. All other orders ship the next business day. Please allow 1 extra day for orders delivered by LTL freight.

Most orders arrive in about 3–5 days. Once your order ships, Standard Shipping is estimated to arrive in 2–4 days, and Expedited Max 3 Days shipping guarantees your order will arrive in 3 days or less.

Standard shipping costs are calculated based on the size of your order, with a minimum of $7.99 and a maximum of $99.99. Expedited Max 3 Days shipping is calculated the same way, with a maximum of $149.99.

You'll see the exact cost of each option, and any free-shipping offer your order qualifies for, at checkout before you place your order.

Your order confirmation email includes a View Your Order link. It's a secure link just for your order, so you can check its status anytime without creating an account or signing in. Once your order ships, that page shows the tracking number and a link to track each shipment, and we'll also email you when it's on the way.

If you have an account, you can also find your orders and tracking under My Account.

Some larger items have to ship by LTL (less-than-truckload) freight. You don't need to figure this out yourself: if anything in your cart ships by freight, checkout will tell you and ask whether you need liftgate service at your delivery location.

A liftgate lowers your order from the truck to the ground, which is helpful if you don't have a loading dock or equipment to unload it. Any liftgate fee is shown at checkout before you place your order.

Please allow 1 extra day for delivery on LTL orders. We will contact you to schedule a delivery time, and someone will need to be at the delivery location to sign for the shipment.

If your order will be delayed due to variables outside our control, your tracking information will be updated and we will do our best to contact you to let you know.

Not satisfied with your purchase? Contact our customer support team at [email protected] or 1-888-249-7412. We'll email you a return shipping label, which will need to be placed on your package before mailing it back.

• Return requests must be made within 30 days of receiving your order.
• Products eligible for return may vary based on item category.
• Defective products and errors made by Agzaga are eligible for a full refund.
• If an item is returned due to customer error, a 10% restocking fee may apply and the customer may be asked to cover return shipping costs.

Agzaga, LLC warrants that custom hose products will be free from defects in material and workmanship under normal use. If your custom hose product is defective, please contact our customer support team ([email protected]). Custom hose products that are not defective in material or workmanship are not eligible for return.